Automating small business tasks using ChatGPT

ChatGPT is the new kid on the block and we are deeply within the hype cycle. As the cycle subsides, we expect new use-cases to emerge, and the hyped use-cases to subside. We can never tell what the future holds, but we expect certain use cases to hold ground.

If we just ask ChatGPT for the use cases for small businesses, we get this:

Digging deeper, we can find more specific tips for each of the use cases:

However, this is not very useful for us. We’re not programmers, we’re small business owners. We don’t train models.

For us, the best use of ChatGPT is by feeding it customer questions, telling briefly what the answer should be, and making it create a full-fledged answer, as below:

That looks good!

Certainly a good use of my time. Writing such a great and polite answer would’ve taken me a few minutes, but now I can do everything quicker.

Let’s try that for lead generation:

Let’s say that I’m selling to hospitals in the Nevada area. For my MVP or product validation, let’s start with small ones.

Looks pretty good!

Let’s try for analyzing customer reviews. Here the access to the ChatGPT API could be valuable. A programmer could analyze 1000 reviews for us and summarize them. Due to lack of space I am unable to provide examples here.

I think that’s enough for now, you’re welcome to try ChatGPT for other small business tasks and write to us in the comments.

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Automating small business tasks using ChatGPT

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